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๋ถ„๋ฅ˜ > ํ›„๊ธฐ ๊ฒŒ์‹œํŒ

Has the companyโ€™s A/S response improved these days? (Review from 10 years ago)

๐Ÿ‘ค Cyan
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์š”์ฆ˜์€ ์—…์ฒด A/S ์‘๋Œ€ ๋‚˜์•„์กŒ์Œ?(10๋…„ ์ „ ํ›„๊ธฐ)

pc 2๋ฒˆ ๋ฐ”๊พธ๊ธฐ ์ „์ด๋‹ˆ 10๋…„ ์ „. 2010๋…„๋Œ€ ์ค‘๋ฐ˜ ๊ฒฝํ—˜๋‹ด์ž„


๊ตฌ๋งค

๋ฐฐ์†ก ๋•Œ๋ฌธ์— ๋™๋„ค ์ „์ž์ƒ๊ฐ€ ๊ฐˆ๊นŒ ํ•˜๋‹ค ๋™๋„ค ์ƒ๊ฐ€ ์œ—์ธต์ด๋ž‘ ์•„๋žซ์ธต์ด ๊ฐ™์€ ๋ถ€ํ’ˆ ๊ฐ€๊ฒฉ 2๋ฐฐ ์ฐจ์ด๋‚˜ ๋ฒ„๋ฆฌ๋‹ˆ ์‹ ๋ขฐ๊ฐ€ ์‚ฌ๋ผ์ ธ์„œ ๊ฑฐ๋ฆ„(์ค‘๊ณ ๋ฅผ ๋คํƒฑ์ด์น˜๋ ค ํ•˜๊ณ  ์‹ ํ’ˆ์ด ๋” ์‹ผ ์ƒํ™ฉ)

๊ทธ๋ž˜์„œ ์˜จ๋ผ์ธ ๊ฒฌ์  ๋•Œ๋ ธ๊ณ  ์šฉ์‚ฐ์˜ ํ•œ ์—…์ฒด ๋‹น์ฒจ. ๊ทธ๋•Œ๋„ ํฌ๊ณ  ์ง€๊ธˆ๋„ ํฐ ๊ณณ์ž„

๋ฌผ๋ก  ๋ฐฐ์†ก์—์„œ ๋ฌธ์ œ๊ฐ€ ๋‹น์—ฐํžˆ ์ƒ๊ฒผ์œผ๋‹ˆ ๊ธ€์„ ์”€



๋ฐฐ์†ก

์ˆ˜๋„๊ถŒ์ด๋ฉด ์ง์ ‘ ๊ฐ€์„œ ๋ฐ›๋˜์ง€ ํ€ต ๊ฐ€๋Šฅํ–ˆ๊ฒ ์ง€๋งŒ

์ง€๋ฐฉ์ด๋ผ ๊ทธ๊ฒŒ ํž˜๋“ค์—ˆ์Œ

๋ฏธ๋“คํƒ€์›Œ์ธ์ฒ™ ํ•˜๋˜ ๋น…ํƒ€์›Œ๋ผ์„œ ์ค‘๋Ÿ‰ ์ž์ฒด๊ฐ€ ๋งŽ์ด ๋‚˜๊ฐ. ์กฐ๋ฆฝ์‹œ 20kg์ •๋„์˜€๋‚˜. ์š”์ฆ˜์ฒ˜๋Ÿผ ์ผ€์ด์Šค ํฐ๊ฑฐ ๋งŽ์ด ์“ฐ๋˜ ์‹œ์ ˆ๋„ ์•„๋‹ˆ์—ˆ์Œ

์ผ€์ด์Šค ๋ฐ•์Šค ๋‚ด๋ถ€ ์Šคํ‹ฐ๋กœํผ์€ ํŒŒ์† ์—†์—ˆ๋˜๊ฑธ๋กœ ๊ธฐ์–ตํ•จ

์ผ€์ด์Šค ๋‚ด๋ถ€์—์„œ ๊ธˆ์†์„ฑ ์†Œํ˜• ๋ฌผ์งˆ ์—ฌ๋Ÿฌ๊ฐœ ๊ตด๋Ÿฌ๊ฐ€๋Š” ์†Œ๋ฆฌ ๋‚จ

a/s ๊ณผ์ •์—์„œ ํ™•์ธํ•œ๊ฑด๋ฐ ํ•œ ์ชฝ ๋ชจ์„œ๋ฆฌ ์žก๊ณ  ํ”๋“ค๋ฉด ์ผ€์ด์Šค๊ฐ€ ์ขŒ์šฐ๋กœ ์•ฝ๊ฐ„ ๋’คํ‹€๋ฆผ(๊ณ ์ • ๋ฆฌ๋ฒณ ํ„ฐ์ง)


๋ถ€ํŒ… ํ›„ ๋ฌธ์ œ

๋Š๋‚Œ์ด ์ฉ ์ข‹์ง€ ์•Š์€ ์ƒํƒœ์—์„œ ์ปดํ“จํ„ฐ ๊ฐ€๋™์‹œํ‚ด

๋ถ€ํŒ…ํ•˜๋‹ˆ๊นŒ cpu ์ชฝ์—์„œ ์ฒ˜์Œ ๋ช‡ ๋ถ„๋™์•ˆ ๋ญ๊ฐ€ ๋ถ€๋”ชํžˆ๋Š”์ง€ ๋‹ค๋‹ค๋‹ค๋‹ค ๊ฑฐ๋ฆฌ๋Š” ์†Œ๋ฆฌ๊ฐ€ ๊ณ„์† ๋“ค๋ฆฌ๋‹ค ์‹œ๊ฐ„์ด ์ง€๋‚˜๋ฉด ์†Œ๋ฆฌ๊ฐ€ ์‚ฌ๋ผ์ง

๋งค ๋ถ€ํŒ…์‹œ๋งˆ๋‹ค ๊ฐ™์€ ์ฆ์ƒ ๋ฐ˜๋ณต

๊ฒฐ๊ตญ ์ผ€์ด์Šค + ๋ถ€ํŒ…์‹œ ์†Œ์Œ ๋ฌธ์ œ๋กœ a/s ์ ‘์ˆ˜ ํ›„ ์ง€์—ญ ํ˜‘๋ ฅ์‚ฌ ์ง์› ๋ฐฉ๋ฌธ(์ถœ์žฅ๋น„ ๋ฐœ์ƒ)


์ผ€์ด์Šค๋Š” ๋ฐฐ์†ก ์ค‘ ์ถฉ๊ฒฉ์ธ์ง€ ๋ฆฌ๋ฒณ ์—ฌ๋Ÿฌ๊ฐœ๊ฐ€ ํ„ฐ์ ธ์„œ ์•ˆ์—์„œ ๊ตด๋Ÿฌ๋‹ค๋…€์„œ ๋‚˜๋˜ ์†Œ๋ฆฌ์˜€๊ณ 

๋ถ€ํŒ… ์†Œ์Œ์€ ๋“€์–ผ ํƒ€์›Œ ๊ฐ€์šด๋ฐ ํŒฌ ๋ธ”๋ ˆ์ด๋“œ์™€ ํƒ€์›Œ ์‚ฌ์ด์—

์ •๋ฆฌ๋˜์ง€ ์•Š์€ ์ปค๋„ฅํ„ฐ ํ•˜๋‚˜๊ฐ€ ์ถฉ๋Œ(์„  ์ •๋ฆฌ ๋น„์šฉ ์ถ”๊ฐ€ ํ–ˆ์Œ์—๋„)ํ•˜๋ฉด์„œ

๋ถ€ํŒ… ์ดˆ๊ธฐ์— ์ถฉ๋Œํ•˜๋‹ค๊ฐ€ ์ดํ›„ ํŒฌ ์ œ๋Œ€๋กœ ๋Œ๋ฉด ๊ณต์••์œผ๋กœ ๋ฐ€๋ ค๋‚˜์„œ  ์†Œ๋ฆฌ๊ฐ€ ์•ˆ๋‚˜๋Š” ํ˜„์ƒ์ด์—ˆ์Œ


์ผ€์ด์Šค ํŒŒ์† ๊ฑด์€ ๊ตฌ๋งค์—…์ฒด๋ž‘ ์—ฐ๋ฝ ํ•ด๋ด์•ผ ํ•œ๋‹ค ์•ˆ๋‚ด ๋ฐ›์Œ


๊ทธ ์ดํ›„ ๊ฑธ๋ ค์˜จ ์ฉ ์ข‹์ง€ ๋ชปํ•œ ์‘๋Œ€

Q. ์ผ€์ด์Šค ๋ฆฌ๋ฒณ ํ„ฐ์ง„๊ฑฐ ์ˆ˜๋ฆฌ ํ•˜๋ ค๋ฉด ์–ด๋–ป๊ฒŒ ํ•ด์•ผ ํ•˜๋Š”๊ฐ€
A. ๊ฐ™์€ ์ผ€์ด์Šค๋กœ ๊ต์ฒด ๋ถˆ๊ฐ€๋Šฅํ•˜๊ณ  ์ œ์กฐ์‚ฌ a/s ๋ณด๋‚ด์•ผ ํ•ด์„œ ์‹œ๊ฐ„ ๊ฝค ์˜ค๋ž˜(1๊ฐœ์›” ์ด์ƒ) ๊ฑธ๋ฆฐ๋‹ค

Q. ์ผ€์ด์Šค๋งŒ ๋”ฐ๋กœ a/s ์•ˆ๋˜๋‚˜
A. ๋ถ€ํ’ˆ ๋ฐ•์Šค ํฌํ•จ ๋ฐฐ์†กํ•œ pc ๊ทธ๋Œ€๋กœ ๋ณด๋‚ด์•ผ ํ•œ๋‹ค

Q. ์‹œ๊ฐ„์ด ๋„ˆ๋ฌด ์˜ค๋ž˜ ๊ฑธ๋ฆฌ๋Š”๋ฐ ๋‹ค๋ฅธ ์ผ€์ด์Šค๋กœ ๊ต์ฒด ๊ฐ€๋Šฅํ•œ๊ฐ€๋ฅผ ๋ฌผ์œผ๋‹ˆ
A. ํŒŒ์†๋œ ์ผ€์ด์Šค๋ผ ํ™˜๋ถˆ, ์ฐจ์•ก๊ฒฐ์ œ ๋ถˆ๊ฐ€ + ์‹ ๊ทœ ์ผ€์ด์Šค ๋น„์šฉ + ์กฐ๋ฆฝ๋น„ + ๋ฐฐ์†ก๋น„ ์ถ”๊ฐ€ ๋ฐœ์ƒ

Q. ์ผ€์ด์Šค ๊ต์ฒด์‹œ ๊ทธ๋Ÿผ ๋‚ด ์ผ€์ด์Šค๊ฐ€ 2๊ฐœ๊ฐ€ ๋˜๋Š”๊ฑด๊ฐ€
A. ๊ทธ๋ ‡๋‹ค

์—ฌ๊ธฐ์„œ ํ™• ์งœ์ฆ๋‚จ

Q. (์งœ์ฆ๋‚ด๋ฉฐ)์ปค๋„ฅํ„ฐ ๊ฑด๋„ ๊ทธ๋ ‡๊ณ  ์–ด๋–ป๊ฒŒ ํ•˜๋ผ๋Š”๊ฑฐ๋ƒ ์‹์œผ๋กœ ํ•ญ์˜

A. ์ปค๋„ฅํ„ฐ๋Š” ํ•ด๊ฒฐ๋˜์—ˆ์ง€ ์•Š๋ƒ. ๊ทธ๋ƒฅ ์“ฐ์‹œ๊ณ  ์ด๋Ÿฐ๊ฑฐ๋กœ ๋‹ค์‹œ๋Š” ์ ‘์ˆ˜ํ•˜์ง€ ๋งˆ๋ผ๋ฉด์„œ ๋ฐ”๋กœ ์ „ํ™” ๋Š์–ด๋ฒ„๋ฆผ


์˜ˆ์ „์—” ์ด๋žฌ์–ด. ํฐ ๊ณณ๋„. ์ง€๊ธˆ์€ ๋‚˜์„๊นŒ?


๐Ÿ”ฅ ์‹ค์‹œ๊ฐ„ ๋„คํ‹ฐ์ฆŒ ๋ฒ ์ŠคํŠธ ๋ฐ˜์‘

  • storage๋Œ€์‘์ด ์ด์ƒํ•œ๊ฑด ์—†๋Š”๋ฐ?
  • ใ…‡ใ…‡์ง€๊ธˆ๋„ ์ผ€๋ฐ”์ผ€์ธ๋ฐ ๊ทธ๋ƒฅ ์ปดํ“จ์กด์—์„œ ์‚ฌ๋ฉด ๋ฏฟ์„๋งŒํ•จ

๐Ÿ’ฌ 0 Comments

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